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Terms and Conditions

  1. East Sands provides safaris, tours, transportation and other activities which you can participate in either itself or via its suppliers.
  2. Any tickets, tour sales voucher, and all coupons which are released with respect of the activities which are furnished and issued subject with respects to the conditions of contract of any or all of the terms and conditions that are made by the owners, public carriers, operators and any person who is going to provide the activities for you. You can ask for a copy of the terms and conditions which are readily available and when you book for participation in this activity, it means you have accepted the terms and conditions of the contract.
  3. When you make a booking for any activity you should ensure you make the payment and if the full price of the activity is not paid at least two days before the activity will start, we may then cancel the booking. If a booking is canceled less than twenty-four (24) before the activity starts, your money is not refundable. If you did not show up at the meeting point for any activity by the time specified for departure, the booking will be considered as canceled.
  4. We have the power to cancel, omit or alter any part of the activity that you have made bookings for with or without our notice on our volition. We may have to cancel some activity due to its nature, there may be cancellations or delays that may arise because of unforeseen circumstances that are beyond us or our suppliers’ control like accidents, weather, government restrictions, sickness and so on. If this occurs, a refund or partial refund may be given back to you at our discretion or the supplier of the activity concerned discretion.
  5. You have understood and accepted some of the potential risks and hazards which can happen in some of the activities and you are responsible for making sure you are mentally and physically capable in participating in this activity. You are also going to agree to comply with the instructions which will be given to you by the personnel that is providing the activity. If the leader of the activity deems that your behavior and physical condition is detrimental to the welfare and the safety of the group as a whole and may put everybody at risk by continuing this activity, you may be asked to stop participation in the exercise and you have no right to any refund of the price.
  6. Some of the activities are considered dangerous and the teams of the East Sands and the suppliers are going to use all of their experience and the experience and assistance of the local guides and other experts when necessary so as to make your stay comfortable and risk-free. You are going to be asked to read, comprehend and then sign and indemnity and waiver form in English before you participate in activities that are dangerous or which are against the leader’s advice.
  7. In the case where we offer activities which is not provided by us but by the third parties or when you issue a voucher which entitles you to a ticket of an event as we only act as an agent for the operator of the activity that is concerned or the organizers of the event and then the terms and conditions that the organizers sets will apply to you and any refund is going to be subjected to those terms and conditions. We have no responsibility for the acts or omissions of those organizers, operators, agents, any injury, damage or loss that can come up which is connected to the activities that are provided by the operators or connected with events or the organization itself.
  8. Tо thе еxtеnt that іѕ реrmіttеd by law, Eаѕt Sands wіll not accept rеѕроnѕіbіlіtу for any loss, damage, ассіdеnt, injury оr dеаth, sickness that mау bе suffered by уоu or any anyone else thаt саn come up from the асtіvіtіеѕ and/or in соnnесtіоn wіth уоur соntrасt with us and/or the ореrаtоrѕ of аnу of thе activities and уоu are implored thаt уоu come wіth соmрrеhеnѕіvе trаvеl and health insurance as аll thе personal effects will bе аt уоur оwn rіѕk аll the tіmеѕ аѕ уоu dо thіѕ activity.
  9. Unless you are permitted to do so, any services or travel products which you buy from us are non-transferrable and you cannot sell it for cash or give it away or can you use this service or travel product for the promotional or commercial purpose.
  10. If you forget any of your possession here, they will be kept for you for 3 months and if nobody comes to claim it, they will be disposed of.
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